Privacy Policy
Effective Date: June 18, 2025
1. Overview
At Biz Mentor Pro, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use, store, and safeguard it when you visit our website or participate in our upskilling courses.
2. Information We Collect
- Contact details: name, email address, phone number
- Billing and payment information (processed securely by our payment partners)
- Course activity: progress, quiz responses, feedback, and learning preferences
- Technical data: IP address, browser type, device information, and usage logs
3. How We Use Your Information
- To grant access to purchased courses and track your learning progress
- To issue certificates and maintain accurate training records
- To send relevant course updates, administrative notices, and optional offers (you may opt out at any time)
- To comply with legal, tax, and audit requirements
- To analyze platform usage and improve course content and user experience
4. Data Storage & Security
All personal data is stored on secure servers with industry-standard encryption (SSL/TLS), firewalls, and strict access controls. We regularly review our security practices to ensure compliance with Swiss data protection laws and the EU GDPR.
5. Data Sharing
We do not sell or rent your personal data. We may share limited information with trusted third-party service providers (e.g., payment processors, analytics platforms) under confidentiality agreements and only to the extent necessary to deliver our services.
6. Your Rights
- Access and receive a copy of your personal data
- Request correction or update of any inaccurate information
- Request deletion (“right to be forgotten”) when data is no longer needed
- Export your data in a portable, machine-readable format
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a supervisory authority (e.g., Swiss FDPIC or EU data protection authority)
7. Cookies
We use cookies to enhance functionality and personalize your experience. For details on cookie usage and management, please see our Cookie Policy.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from someone under 16, please contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with a revised “Effective Date.” Continued use of our services after updates indicates your acceptance of the new terms.
10. Contact
For questions or to exercise your data rights, please contact our Data Privacy Team
at:
[email protected]
Office address: 7 Neuwiesenstrasse, 8400 Winterthur, Switzerland